Archive for the “Industry News” Category
SXSW Interactive is now over. While a clear winner in the “Location War” has yet to be determined, the truth is that many of the location-based services won, as all of them got a huge amount of exposure over the past week. And look for that trend to continue in a big way, as Apple is now highlighting several of them in the App Store. As you can see in the images in this post, Apple is highlighting five of the key location players both in the App Store on iTunes, as well as on the App Store on the iPhone itself. On the iTunes version, the apps have their own area right below the “New & Noteworthy” area. On the iPhone, the five apps takes up the top five slots of the “What’s Hot” area. Simply put: This promotion is huge.

SXSW Interactive is now over. While a clear winner in the “Location War” has yet to be determined, the truth is that many of the location-based services won, as all of them got a huge amount of exposure over the past week. And look for that trend to continue in a big way, as Apple is now highlighting several of them in the App Store.
As you can see in the images in this post, Apple is highlighting five of the key location players both in the App Store on iTunes, as well as on the App Store on the iPhone itself. On the iTunes version, the apps have their own area right below the “New & Noteworthy” area. On the iPhone, the five apps takes up the top five slots of the “What’s Hot” area. Simply put: This promotion is huge.
So what are the five apps? The names should be familiar to you because we’ve covered each very recently. Foursquare (our coverage), Gowalla (our coverage), Loopt (our coverage), Whrrl 3 (our coverage), and MyTown (our coverage). I’d like to think Apple picked these guys to feature after reading TechCrunch, but who knows what goes on behind the doors of the secretive company.
As any app developer will tell you, having your app featured can make or break it. Even the two most-hyped players, Foursquare and Gowalla (the two key players in the most recent Location War), stand to benefit from Apple’s ability to reach all kinds of different audiences with the App Store. Foursquare announced earlier that it had gained 100,000 new users in just the past 10 days — that type of growth may actually continue as long as Apple keeps featuring the app.
The other three, have all benefited in the past from previous Apple promotions. Notably, this helped MyTown surpass both Foursquare and Gowalla in size in under a month after its launch.
Game on, says Apple.

 
Via [TechCrunch]
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Today, during his keynote address at the SXSW festival in Austin, Texas, Spotify CEO Daniel Ek had a big revelation: “On certain days, we’re consuming more Internet capacity than Sweden has as a country.” Ek made the statement when asked why Spotify chose to use a P2P model, rather than centrally store all of its music in one place and stream it from there. Ek noted that if they were to stream from one UK datacenter, they’d consume all the bandwidth. So instead, they leverage the power of the Internet to get their users to help them stream to other users.

Today, during his keynote address at the SXSW festival in Austin, Texas, Spotify CEO Daniel Ek had a big revelation: “On certain days, we’re consuming more Internet capacity than Sweden has as a country.”
Ek made the statement when asked why Spotify chose to use a P2P model, rather than centrally store all of its music in one place and stream it from there. Ek noted that if they were to stream from one UK datacenter, they’d consume all the bandwidth. So instead, they leverage the power of the Internet to get their users to help them stream to other users.
Ek also said this was primarily the reason that Spotify is a native application, rather than a web app. P2P streaming is a bit more complicated than streaming from one source on the backend of things, obviously.
When asked why Apple (which of course, runs the largest music store in the world, iTunes) doesn’t use the P2P method, Ek said that was the “million dollar question.” He then speculated that they will move more towards Spotify in terms of being in the cloud (something we’ve written about a few times), and having a subscription model.
Ek noted that Spotify is now in six countries and has over 320,000 paid subscribers. That’s up from 260,000 the last time they mentioned it. Overall, they have some 7 million users now. And yes, that’s largely without the U.S. where the service only exists in a very limited closed beta as the company negotiates with the labels for music rights.
 
Via [TechCrunch]
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Long ago Google unofficially abandoned the Don’t Be Evil mantra and replaced it with, no kidding, an “evil scale.” Sometimes you have to chose between the lesser of two weevils, as Patrick O’Brian would say. And frankly, just staying this side of decent is enough for most companies. So when Twitter CEO Evan Williams said earlier today that one of Twitter’s operating principles was to “be a force for good” I cringed a little. One of the most important lessons I’ve learned in business, and am still learning, is to never trust anyone who says “you can trust me.” That’s a big red flag that they’re planning something really messed up in the near future. And likewise, a company shouldn’t be out there saying “don’t be evil” or “be a force for good.” First because it’s basically impossible to balance a profit motive with a goodness motive. And in fact the nice thing about capitalism is that everyone acting in their own self interest tends to be good for everyone else, too, if appropriate government forces are put in place to stop monopolies, pollution, etc. Being a socialist is a great way to get laid in college but it’s no way to run a society.

Long ago Google unofficially abandoned the Don’t Be Evil mantra and replaced it with, no kidding, an “evil scale.” Sometimes you have to chose between the lesser of two weevils, as Patrick O’Brian would say. And frankly, just staying this side of decent is enough for most companies.
So when Twitter CEO Evan Williams said earlier today that one of Twitter’s operating principles was to “be a force for good” I cringed a little.
One of the most important lessons I’ve learned in business, and am still learning, is to never trust anyone who says “you can trust me.” That’s a big red flag that they’re planning something really messed up in the near future. And likewise, a company shouldn’t be out there saying “don’t be evil” or “be a force for good.”
First because it’s basically impossible to balance a profit motive with a goodness motive. And in fact the nice thing about capitalism is that everyone acting in their own self interest tends to be good for everyone else, too, if appropriate government forces are put in place to stop monopolies, pollution, etc. Being a socialist is a great way to get laid in college but it’s no way to run a society.
And second because when people, or governments, or companies start talking about being a force for good, there’s a good chance that a serious amount of self righteousness is brewing behind the scenes. Everyone who fights a war thinks they have God on their side. And some of the most atrocious moments in history were done in the name of good.
What I’d like best is if Twitter just focuses on keeping the lights on, and adds competitive features that keep Google, Facebook and others on their toes. Let others use Twitter to do good things. Twitter should stay goodness-neutral and self righteous free.
Or alternatively try to be a force for good. But just do it, don’t talk about it.
 
Via [TechCrunch]
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As Apple goes on the offensive against Android, it risks alienating more and more developers. Today, another prominent developer chose the opposing side. Tim Bray, the well-known software architect and blogger, is joining Google to help rally even more developers around the Android mobile operating system. Bray is the co-inventor of the XML Web standard, and most recently worked at Sun Microsystems. In a blog post, he explains that he is drawn to Google in part because he hates the iPhone, or at least its closed and controlling environment from a developer’s perspective.


As Apple goes on the offensive against Android, it risks alienating more and more developers. Today, another prominent developer chose the opposing side. Tim Bray, the well-known software architect and blogger, is joining Google to help rally even more developers around the Android mobile operating system.
Bray is the co-inventor of the XML Web standard, and most recently worked at Sun Microsystems. In a blog post, he explains that he is drawn to Google in part because he hates the iPhone, or at least its closed and controlling environment from a developer’s perspective.
The iPhone vision of the mobile Internet’s future omits controversy, sex, and freedom, but includes strict limits on who can know what and who can say what. It’s a sterile Disney-fied walled garden surrounded by sharp-toothed lawyers. The people who create the apps serve at the landlord’s pleasure and fear his anger.
I hate it.
He also notes that Android is catching up to the iPhone in terms of sales:
As of now, they’re selling around 90K iPhones per day compared to around 60K Android handsets. It’s a horse race!
In February, Google noted partners are selling 60,000 Android handsets a day, and Apple sold 8.7 million iPhones last quarter, or about 97,000 a day. Android is making steady gains in market share.
Bray’s decision to throw his hat into the Android ring is just the latest example of a growing backlash among developers to Apple’s autocratic ways. Facebook developer Joe Hewitt famously quit the iPhone over similar issues. Apple cannot afford to alienate developers because, given the choice, they will shift their attention and their apps to other platforms.
 
Via [TechCrunch]
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A trio of entrepreneurs who led online advertising technology company Accipiter to an acquisition by aQuantive - which was in turn acquired by Microsoft for $6 billion in May 2007 - have returned to startup life after serving a variety of roles in advertising and sales at the Redmond software behemoth. Jeff Wood, Guy Taylor and Ryan Treichler are today announced their new company, aiMatch, as well as the limited availability for “early adopters” of its online ad technology platform. In addition, the threesome said they have also convinced former Head of Publisher Solutions EMEA for Microsoft Advertising Steve Perks to join the club.

A trio of entrepreneurs who led online advertising technology company Accipiter to an acquisition by aQuantive – which was in turn acquired by Microsoft for $6 billion in May 2007 – have returned to startup life after serving a variety of roles in advertising and sales at the Redmond software giant.
Jeff Wood, Guy Taylor and Ryan Treichler are today announced their new company, aiMatch, as well as the limited availability for “early adopters” of its online ad technology platform. In addition, the threesome said they have also convinced former Head of Publisher Solutions EMEA for Microsoft Advertising Steve Perks to join the club.
So what does aiMatch do? According to the press release, the company aims to put advertising intelligence (hence the “ai” in the name) in the hands of online publishers, helping them create new audiences and revenue opportunities, while at the same time maximizing the value of their advertising inventory.
The company will provide a solution for online publishers to create, forecast, deliver and analyze online ad products based on an open platform that it says is able to communicate with value-add systems for aggregating data into one actionable view.
In the words of Jeff Wood, former VP of Publisher Sales at Microsoft Advertising and now CEO at aiMatch:
“While so many solution providers have been focused on helping publishers monetize remnant inventory, we recognized that publishers invest heavily in their content and need new tools to increase the value of their direct sold products. That is why we are dedicated to offering solutions that leverage advertising intelligence to maximize their return on that investment.”
As mentioned earlier, aiMatch’s online advertising platform is currently only open to some early adopters, with full availability scheduled for June 2010.

 
Via [TechCrunch]
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Last time I was in India I wrote about the amazing business model innovation that had allowed telecom operators to make money on a paltry $6 a month per average user. That compares to a desired average monthly payment of $50 or more in the U.S. The results have been phenomenal—550 million people in India have phones, and it has transformed the poorer service economy by giving them an affordable way to be reached and arrange jobs. Just last month, nearly 20 million new mobile accounts were opened. That’s more than double the people than have high speed Internet in the entire country. Even in slums where people live on less than $2 a day, everyone has a phone. If “Slumdog Millionaire” was more accurate, Jamal wouldn’t have had to go on TV to find Latika. He could have just called her, or worst case, called a few friends until he found her number. It’s unequivocally India’s most successful infrastructure achievement —despite some mounting concerns about the effects of all those towers dotting nearly any urban rooftop that can hold one. But amazingly, when Rajiv Mehrotra looked at the existing telecom penetration in India, he saw failure.

Last time I was in India I wrote about the amazing business model innovation that had allowed telecom operators to make money on a paltry $6 a month per average user. That compares to a desired average monthly payment of $50 or more in the U.S.
The results have been phenomenal—550 million people in India have phones, and it has transformed the poorer service economy by giving them an affordable way to be reached and arrange jobs. Just last month, nearly 20 million new mobile accounts were opened. That’s more than double the people than have high speed Internet in the entire country. Even in slums where people live on less than $2 a day, everyone has a phone. If “Slumdog Millionaire” was more accurate, Jamal wouldn’t have had to go on TV to find Latika. He could have just called her, or worst case, called a few friends until he found her number.
It’s unequivocally India’s most successful infrastructure achievement —despite some mounting concerns about the effects of all those towers dotting nearly any urban rooftop that can hold one. And a host of exciting applications are being built on top of this invisible thread that connects a disparate country with a vast terrain and even bigger gulfs in language, literacy, income, religion, language and living standards
But amazingly, when Rajiv Mehrotra (pictured below) looked at the existing telecom penetration in India, he saw failure. What about the people who can’t afford $6 a month or live too far to get service? Don’t they deserve to be connected as well? The result was VNL, a company that’s already gotten a good deal of press and acclaim for its dead-cheap, low-maintenance, Ikea-like easy-to-assemble, solar-powered base stations that extend existing mobile footprints into rural villages for a fraction of the price, allowing the remotest, poorest villages to have mobile phones in every household at drop-dead low prices. “We are the bottom of the bottom,” boasts Mehrotra, practically daring competitors to try to play his low-cost, super-durability game.
The World Economic Forum named it one of 26 Technology Pioneers, and just last month VNL won the Mobile World Congress’s Green Mobile Award. Time called it a “Tech Pioneer that Will Change your Life” and Fast Company named it one of the world’s 50 Most Innovative Companies in the world.
I met with Mehrotra at the company’s headquarters in Gurgoan during my November trip to India. This time I wanted to see its technology live in villages and hear first hand what the impact had been. I traveled to a village that had now had phones for about seven months to see how the technology had changed their lives. Of the 500 families spread across this area, almost all of them had a phone—and most for the first time.
The majority of the people I spoke with said the first calls they made were to family members, and that the biggest impact was the ability to stay in touch with family, to know when there was an emergency and be able to respond quickly.
But there have been business effects too. One man (pictured here) has a business operating several trucks traveling between this village and Delhi and before he’d have to ride on a bike between back-and-forth to coordinate them. Now he can sit at home and just call the drivers. He installed one of VNL’s small base stations on his roof, and he said it had increased his standing among his peers—he is frequently the one called on to settle disputes. And now they can just call him. Similarly wives will call husbands out in the fields when its time to come in and eat, rather than trudging out to get them, allowing them to focus on kids and the housework.
Another woman (pictured below) I spoke with was a widow with six kids and 21 grandchildren. (So many, she actually had to ask someone else how many she had.) As grandkids clambered in and out of her lap, she explained that she gets pension checks from the government, but the delivery used to be spotty. Before her phone she had no recourse but to travel to Delhi to inquire about it. Not exactly something she relishes, having lived her whole life in this village and only been to the big city twice. Now she can call the office and gives them an earful. Not surprisingly, the checks have started to come more regularly.
Another man (pictured to the right) told me he felt more connected to the rest of India as a result of having a phone. This village is surrounded by mountains, and he said that he felt “imprisoned” and cut off, despite being just a few hours drive from Delhi. Now he has a renewed interest in politics and what’s happening in other villages and the country at large. This man had only had his phone for six months, but he expected it would change his life in ways he couldn’t articulate or imagine. “Since the day I got this, my life has already changed,” he said through an interpreter.
Indeed, Mehrotra says it’s already having a ripple effect on the politics of Rajasthan—the state between Pakistan and India where VNL did its first installations. Politicians come through and make promises and villagers demand their cell phone numbers and call to check up on whether those promises are kept. “They have to be accountable,” Mehrotra says. “They can’t wriggle out.”
These phones are not just a nice-to-have, they’ve quickly become a must have for these villages, deeply tied to the way they make money, participate in their government and retain closely important family relationships. And these ripple effects are only now beginning. Think of what the impact will be when there are better programs for marketing crops, saving money and even learning and game playing rolled out on these very basic phones. Life will always be different in a village or a city, but India can at least gain some basic common denominators between the two.
Mehrotra is a big believer in the Gandhian mantra: Change the villages and you change India. He’s a serial entrepreneur who has already built businesses rolling out satellite TV and landlines to rural areas, but he thinks this company will have a bigger impact than anything else he’s done and is the one with the real potential to go global. It bears noting that he’s invested all of his own money in the project—and it’s taken far more than he expected.
This is not a cheap venture—Mehrotra has invested more than $100 million in the last five years and is still investing more. But I’m not sure it could be built any other way. I don’t think there’s the venture capital appetite or risk profile in India to fund something like this and most of the mobile equipment companies Mehrotra talked to back when he started thinking about this insisted it couldn’t be done. Once he built it he’d take equipment and operator executives out to see it and they still couldn’t believe it. They were making calls to test the quality from different areas of the village trying to find pockets without a signal. “They were climbing on the antenna and shaking it like monkeys trying to break it and they couldn’t,” Mehrotra says.
From a business point of view, the operators love VNL because it cheaply expands their existing footprint. The equipment operators aren’t so sure. In theory, VNL isn’t competing with them because they’re not going into the cities. Now that VNL has proved this model works, could a larger established vendor steal the market? The best chance of that would likely come from a Chinese powerhouse like Huawei. That said, any vendor that builds such a low cost solution that’s too good will risk eroding his higher priced systems designed for urban areas. “They’ll say ‘Give it to me in the city too.’ ” Mehrotra says.
All these awards aside, this is the year for VNL to prove it’s really a viable business. And Mehrotra says there are some surprises in store. In terms of market, VNL is already rolling the technology out in other countries and in terms of product they’re not done with just simple mobile access. The countries are likely in Africa and perhaps Latin America, and my guess is the new functionality will entail turning on some kind of Internet access through the existing base stations. Expect much more on this newly minted international do-gooding darling in 2010.
 
Via [TechCrunch]
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This afternoon at SXSW, a panel of Gmail and Google Buzz team members took part in a panel where they discussed what goes on behind the scenes at Gmail. The panel covered a smattering of topics, ranging from everything from Gmail stickers to its site speed, but eventually the discussion turned to the elephant in the room: Google Buzz’s privacy shortcomings when it launched last month. Google Product Manager Todd Jackson said that Google had learned a lot from the incident, acknowledging that Google was in error when it made the assumption that users wanted to move their email and chat contacts over to their Buzz social graph, and auto-followed them. To make sure that kind of blunder doesn’t happen again, he revealed that Google may start pre-releasing new Buzz features to small subsets of users.

This afternoon at SXSW, a panel of Gmail and Google Buzz team members took part in a panel where they discussed what goes on behind the scenes at Gmail. The panel covered a smattering of topics, covering everything from Gmail stickers to site speed, but eventually the discussion turned to the elephant in the room: Google Buzz’s privacy shortcomings when it launched last month.
Google Product Manager Todd Jackson said that Google had learned a lot from the incident, acknowledging that Google was in error when it made the assumption that users wanted to move their email and chat contacts over to their Buzz social graph, and auto-followed them. To make sure that kind of blunder doesn’t happen again, he revealed that Google may start pre-releasing new Buzz features to small subsets of users.
So why exactly did Google Buzz launch with some key social features missing? Jackson said that while Google employees were testing out the product internally, they never had much desire to mute any of their coworkers, and that their email contact list closely matched the people they wanted to follow on Buzz. Obviously, that wasn’t true for most people once the product was released outside of the Googleplex. Which is why Google is considering pre-releasing new Buzz features to a few thousand opt-in users long before they’re rolled out to the public.
That would stand in contrast to what Google does for many of its major product launches, as Jackson says that the company doesn’t like to preannounce things (it frustrates users when they can’t try the new release out for themselves). But in the case of Buzz, where changes can have a major impact with respect to user privacy, it sounds like Google may be making an exception. Jackson also noted that he had actually asked SXSW speaker danah boyd to give her keynote talk on privacy and publicity at Google headquarters.
 
Via [TechCrunch]
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This is the lede, verbatim, from a story that appeared in The Hill yesterday: “The Internet allowed extremists to contact, recruit, train and equip the suspect responsible for the attempted Flight 253 bombing on Christmas Day ‘within weeks,’ a top Pentagon official told lawmakers Wednesday.” What’s the implication, that because someone used the Internet to plan something, something bad, we should get rid of it? Fine by me, believe me. This is the lede, verbatim, from a story that appeared in The Hill yesterday: “The Internet allowed extremists to contact, recruit, train and equip the suspect responsible for the attempted Flight 253 bombing on Christmas Day ‘within weeks,’ a top Pentagon official told lawmakers Wednesday.” What’s the implication, that because someone used the Internet to plan something, something bad, we should get rid of it? Fine by me, believe me.
 
Via [TechCrunch]
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Last August, we wrote about Lunch.com, a reviews site that’s setting out with the goal to make the world a better place by changing the way people think about each other (as I wrote then, it’s a pretty lofty goal). Today, the company is launching a new feature called Communities that lets users build their own review sites around any niche topic. If you’d like to try founding a community, you can do so using the beta code “techcrunch”. The new feature can be likened to a ‘Ning for review sites’. As a community founder, you select a topic on whatever you’d like, then invite other users to contribute reviews and other content (you can elect to moderate this as it comes in).

Last August, we wrote about Lunch.com, a reviews site that’s setting out with the goal to make the world a better place by changing the way people think about each other (as I wrote then, it’s a pretty lofty goal). Today, the company is launching a new feature called Communities that lets users build their own review sites around any niche topic. If you’d like to try founding a community, you can do so using the beta code “techcrunch”.
The new feature can be likened to a ‘Ning for review sites’. As a community founder, you select a topic on whatever you’d like, then invite other users to contribute reviews and other content (you can elect to moderate this as it comes in). For examples, check out Strollerland, a new community that’s dedicated to reviewing strollers. There’s also Gluten Free Groupies, for (surprise) people who like to talk about gluten-free foods.
The benefits of this kind of niche-community setup are clear — if you cater to a group of people passionate about a given topic, they’re probably going to be more knowledgeable and engaged than your average user. I’d rather take recommendations from someone who reads about strollers all day than from a guy who liked the one he chose at random at Wal-Mart.
CEO J.R. Johnson says that Lunch’s system allows for the creation of multiple communities around the same topic (for example, there could be ten different reviews communities that revolved around bicycles). Because all of these niche review sites are built on the Lunch.com platform, the site can use its universal search and suggestion engine to recommend content you may be interested in, even if it’s found on a different community than the one you’re currently browsing.
However, it sounds like new communities may have some trouble getting off the ground. Johnson says he expects that lots of the niche review sites will be launched by existing online communities (say, a Yahoo Group). For them, the system should work well, but if you just want to launch a review site about stamps but don’t already have many friends who are interested in the topic, you may have trouble getting much traction. That said, these niche communities will be exposed to search engines, and if you produce relevant content Lunch’s recommendation engine should also help introduce your community to new users.

 
Via [TechCrunch]
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Mobile social networks have tremendous potential to flourish in developing countries where mobile phone usage trumps internet connectivity. SMS based social networks like SMSGupshup have gained considerable traction in Asia because of this. For example, in India, there is currently a 10 to 1 mobile-to-PC ratio. Mig33, a mobile social network that involves VoIP calls, instant messaging, e-mail, text messaging, and picture sharing, has accumulated 35 million registered users of its service and is growing fast in South Asian markets such as Indonesia and India. Assuming 3 to 10 percent are active on a monthly basis, that would be 1 million to 3.5 million active users. Mig33’s users are now sending over 1 million virtual gifts a month, and posting approximately 100 million messages a day on its network, or 1,000 messages every second. Twitter, in comparison, just passed 50 million a day.


Mobile social networks have tremendous potential to flourish in developing countries where mobile phone usage trumps internet connectivity. SMS based social networks like SMSGupshup have gained considerable traction in Asia because of this. For example, in India, there is currently a 10 to 1 mobile-to-PC ratio. Mig33, a mobile social network that involves VoIP calls, instant messaging, e-mail, text messaging, and picture sharing, has accumulated 35 million registered users of its service and is growing fast in South Asian markets such as Indonesia and India. Assuming 3 to 10 percent are active on a monthly basis, that would be 1 million to 3.5 million active users.
Mig33’s users are now sending over 1 million virtual gifts a month, and posting approximately 100 million messages a day on its network, or 1,000 messages every second. Twitter, in comparison, just passed 50 million a day. Mig33 is eying the virtual gift economy as a revenue maker because of the model’s success for China’s similar application, Tencent QQ. According to Mig33, the Chinese mobile social application has nearly 8% of its over 500 million users in China paying about $2 per month in virtual gifts and goods. Mig33 is hoping to emulate that model in markets like Indonesia, India, South Africa, Bangladesh, Kenya, and Bosnia.
Mig33 is available worldwide and optimized for more than 2,000 different mobile devices. The startup has steadily added to its app by integrating social games, user-owned groups, virtual gifting and, most recently, avatars. Avatars are actually a source of revenue for mig33, by charging users to customize and enhance their avatars. Mig33 is looking to expand the virtual economy. In fact, the startup says that its revenue stream has grown to over $1 per user per month in countries such as Indonesia and India.
Founded in 2005, mig33 is backed by Accel Partners, Redpoint Ventures and DCM and has raised a total of $23.5 million.
 
Via [TechCrunch]
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