Companies hate providing good tech support for their products because it is expensive. And consumers hate calling up tech support when they can’t get a gadget to work properly because they usually get the run-around. The idea for Fixya is quite simple: Let consumers help fix each other’s gadgets. The startup, which was in […]

Companies hate providing good tech support for their products because it is expensive. And consumers hate calling up tech support when they can’t get a gadget to work properly because they usually get the run-around. The idea for Fixya is quite simple: Let consumers help fix each other’s gadgets.

The startup, which was in the DemoPit at TechCrunch40, announced a $6 million B round from existing investors Mayfield and Pitango. (It had previously raised $2 million in January, 2007). Fixya already has information on 800,000 consumer products, ranging from electronics to appliances. It also stores a lot of owners manuals in digital form. The site has been growing at a respectable clip. In the U.S., comScore measured 1.5 million one-of-a-kind visitors in February, up 107 percent from the year before (see chart below). Worldwide, comScore estimates 3.7 million one-of-a-kind visitors in January (the company claims 6 million uniques).

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Via [TechCrunch]

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This entry was posted on Tuesday, March 18th, 2008 at 9:10 pm and is filed under Industry News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.